The right message,
at every step of the stay.
Set up confirmations, pre-arrival details, door codes and thank-you notes once. Vacant sends each one on time.
Your King room is booked for Oct 14 to Oct 17. Check in online now and skip the desk when you arrive.
Hotel Alder, 41 Harbor Street
Set it up once. It runs every stay.
Send messages at booking, before arrival, during the stay or after checkout.
Choose the channel for each message, or send both.
Only send when they apply, by rate plan, room type, channel or check-in status.
Ask for a review the day after checkout, when the stay is still fresh.
Pick a moment. Write it once.
Choose when a message goes out and who it goes to. Vacant fills in the details from each booking.
Templates that fill themselves in.
Write common messages once. Guest name, room, dates and door codes are filled in from the booking every time.
See what went out, and when.
Every automated message is logged on the guest's profile, with delivery status, so the desk always knows what a guest has received.