Run your whole hotel
from one simple system.
Reservations, rates, payments, guest messaging and channels, built for independent hotels and inns.
Availability synced to every channelTrusted by independent hotels and inns
One system for the whole property. From the front desk to every channel.
Check guests in and out without the paperwork.
Every booking, folio and payment lives on the reservation, so the desk always has the full picture.
Know every guest before they arrive.
One profile and one inbox per guest, with every message next to the booking it is about.
Fill rooms on every channel without overbooking.
Change a rate once and it updates your booking engine and every connected channel together.
Your AI co-manager.
On every shift.
Ask about your hotel the way you'd ask a manager who knows every booking. Vacant AI also drafts replies to guest messages and reviews, and your team approves before anything goes out.
Occupancy, pacing, arrivals, revenue. Ask in plain language and get answers from your own reservations.
Drafts in your voice for every guest message and review, using the booking and your house policies.
Lovely stay and the room was spotless. Wifi was slow in the evenings though.
Thank you, Daniel! We're so glad the room felt right. Thanks for flagging the wifi, we've passed it to our team so it's faster on your next visit.
All the tools you need.
One login. One price.
Every part of Vacant shares the same reservations, guests and rates, so nothing is entered twice.
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Run your entire property
from anywhere, on any device.
Vacant works in any browser and as an app on iPhone, iPad and Mac. Your calendar, inbox and payments stay in sync on every screen.
Hotel teams on Vacant. In their own words.
“[Quote from a Vacant customer about switching systems or time saved at the front desk.]”
“[Quote about direct bookings, payments or guest messaging.]”
“[Quote about support, onboarding or the AI co-manager.]”
Build on Vacant.
REST API and webhooks.
Read and write bookings, guests, rates, inventory and channels. Get notified the moment a booking changes.